We Solve Issues Fast
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Support for activation, withdrawals, login problems, and payment verification. Average response time is 2 to 4 business hours.
Common Issue Shortcuts
Pick your issue to open a pre-filled support email faster.
Frequently Asked Questions
How long does account activation take after paying KSh 350?
Activation is usually instant. If it takes more than 5 minutes, contact support and include your M-Pesa transaction ID and phone number.
What is the minimum withdrawal amount?
The minimum withdrawal amount is KSh 1,500.
How fast do you reply to support requests?
Our average response time is 2 to 4 business hours between 8:00 AM and 8:00 PM (EAT).
Where should I contact support for urgent payment issues?
Use email for account and payment records, then message Telegram for faster follow-up with your reference details.